Refund & Cancellation Policy
Last updated: 12 October 2026
We want every client to be happy with their project. This policy explains how cancellations and refunds work. The written quote or agreement for your project sets out its exact payment milestones and takes priority over this general policy.
1. Website and application projects
- Before work starts: if you cancel before we begin, any advance you have paid is refunded in full.
- After work starts: you pay for the work completed up to the date you cancel. Any amount paid beyond that is refunded.
- Completed milestones: payments for milestones that have been delivered and approved are not refundable.
2. Monthly services
SEO, digital marketing, hosting and maintenance are billed per period. You can cancel with 30 days' notice; the service continues until the end of the paid period. Fees for a period that has already started are not refunded.
3. Third-party costs
Money spent on your behalf with third parties, such as domain registrations, paid themes or plugins, stock images, and Google or Meta advertising budgets, is not refundable once spent, because we cannot recover it.
4. Revisions before refunds
If something isn't right, tell us. We would much rather fix it. Every project includes the revision rounds set out in your quote.
5. How refunds are paid
Approved refunds are paid to the original payment method or by bank transfer within 7–10 working days of approval.
6. How to cancel
Email hello@achyutdigital.com with your name, project and reason. We confirm every cancellation in writing.
Questions about this policy?
Write to hello@achyutdigital.com or call +91 99456 19267. AchyutDigital, 243, 16th Main, Sector 3, HSR Layout, Bangalore 560102, Karnataka, India.